FAQs

If we haven’t answered your question here, contact our Customer Care team on 1300 363 766 or customercare@d2mx.com.au.

1. Can I continue using my current Bourse platform?

The current Bourse software (version 6) will be switched off on July 1st. After that date, only Bourse 7 will be available.

Up until then though, you can use both the old and the new versions in tandem.

We recommend you try out The Bourse 7 sooner rather than later. This way you have plenty of time to get familiar with the new layout, call us with your questions and you can attend our webinars to get the maximum value from your new platform!

 

2. I can’t find the information I need.

Bourse 7 has some different terminology from previous versions. Some key differences are listed below, and we’ve also compiled a quick reference guide with other changes you’ll notice in your new software.

 

3. When I install Bourse 7 will I still have my watchlists and charts from Bourse 6?

In the next few days we’ll be providing a tool which will import saved files from your old Bourse system into Bourse 7.

This tool will be included in a future update of Bourse 7. When a new version is available you’ll be prompted to upgrade when you next run Bourse 7.

 

4. Who is D2MX?

You will notice the D2MX name appearing throughout The Bourse 7 platform.

D2MX Pty Ltd (D2MX) is our sister company, and like Bourse Data, is a subsidiary of MDS Financial Group Ltd (ASX: MWS).

You’ll be seeing the name D2MX more often in the next few months, as our broking and software businesses become more closely aligned.

 

5. How can I get access to the Orders functionality?

The Bourse 7 is integrated with trading through our sister company, Trader Dealer. Clients with a trading account have access to real-time portfolio valuations, and dynamically updating profit and loss information.

If this sounds good to you, call Trader Dealer on 1300 853 856 or visit www.traderdealer.com.au.